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Microsoft Wireless Display Adapter issue
Problem: User cannot consistently connect to Microsoft Wireless Display Adapter. Encountered: February 2022 User was able to connect to the wireless display adapter attached to a TV once Read more…
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Setting yourself up for success
Before jumping right in to help clients, let’s make sure we’re prepared first. There are questions to be asked of management and you need time to get your Read more…
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Starting out – thoughts for a help desk rookie
You did it. You landed your first job working help desk. Way to go! Here’s what you can likely expect: you never know what the next call will Read more…